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PR & media

Create a media fact sheet without marketing filler

A fact sheet should let someone check the essentials quickly without extracting them from promotional language.

A person checking paper documents while working on a laptop

A journalist looking for the opening date, service area or correct spelling of a name should not have to read a brand manifesto. A media fact sheet collects those essentials in a compact, dated document. It supports reporting; it does not need to persuade the reader that the organisation is exceptional.

Choose facts for the specific story

Start with the questions the announcement creates. A new venue may require its address, opening schedule, access arrangements and booking route. A research release needs the study period, method and definition of its sample. A product announcement needs availability and the precise version being discussed. The same universal company sheet will not answer all three well.

Use descriptive labels and short entries. In a hypothetical venue sheet, ‘Public opening: 14 May, 10:00 local time’ is clearer than a paragraph about an exciting new chapter. Distinguish public opening from a preview event or the date bookings begin. If a detail is not final, label it rather than letting a blank field appear to be an accidental omission.

Make figures interpretable

Put units, dates and scope beside numbers. ‘Twelve locations’ should say whether they are operating now, planned or included through partners. Avoid combining different categories into a total that appears simpler but changes the meaning. Link to an underlying source where it helps a reader verify the figure, and ensure the source supports the same definition.

Add the preferred organisation name, spokesperson name and role, plus a contact for factual questions. Keep the organisation description to its activity and relevant geography. Awards, slogans and customer logos are rarely essential to this job. If a credential genuinely matters to the announcement, identify it accurately rather than using it as a general quality label.

Include an issue date and make one version the maintained reference. A downloadable file can be convenient, but it also circulates after it becomes outdated. Put the current page address inside it and remove superseded downloads from the main press page. Keep historic copies clearly labelled if they are needed for context.

Think about what belongs elsewhere. The fact sheet can link to a full report, but it should not reproduce its introduction. It can identify a spokesperson, but it does not need their complete career history. If a detail is interesting yet irrelevant to verifying the announcement, move it to a supporting resource. Keeping the sheet selective makes essential facts easier to notice.

For material that will be translated, preserve the same definitions across versions. A location count should not become a branch count merely because that word reads more naturally. Dates should be written so they cannot be confused by different numeric conventions. Check the translated factual labels with the same care as the prose, since a short label can carry the entire meaning of a figure.

Ask a colleague unfamiliar with the announcement to find three facts using only the sheet. If they misread a date or confuse an estimate with a confirmed quantity, change the labels. The document succeeds when basic checking becomes straightforward, not when it looks like a reduced version of the sales brochure.